FAQ - The Certificates information isn't up to date - why?

Modified on Thu, 20 Jul 2023 at 08:07 AM

Like Axl Rose said, all we need is just a little patience. Reporting information is updated hourly.  Information related to newly added employees or after an employee completes training will be visible after the reporting information refreshes.  


If it's been longer than an hour, and there are still discrepancies in the reporting, please reach out to us using the chat option displayed on the lower right-hand section of this page.  We're here to help!


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